Changed your mind or simply don't need anymore?
We are happy to offer a Return for any item within 14 days after receipt. The item must be re-saleable (by this, we mean that it can be sold to another customer in an ‘as new’ state with any tags and original packaging. Please pack the item in a box to avoid damage during transit). We reserve the right to refuse a refund if the item is not in a suitable condition. This does not affect your statutory rights.
Please note that there will be a cost for the return of £5.
Damaged or faulty goods?
If an item you have purchased from us is damaged or faulty, we are happy to help in either arranging a replacement, or a refund. Please email a photograph of any goods that arrive damaged. We will be happy to cover the cost of anything that needs to come back to us.
A refund will be processed once the item has been received back with us.
- Login to our online return portal using your email address and order ID
- Choose the products you wish to return or exchange from your order
- Print your prepaid shipping label that you will receive by email.
- Send item(s) back to us using the label provided.
Need more help?